Frequently Asked Questions

 

 

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Q: What is the earliest I can Check-In?

A: Standard check-in time is 3:00 pm.

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Q: Can I arrive late?

A: Yes, please give us a call if you are wanting to arrive after 7pm.

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Q: Do You have undercover parking?

A: No, not at this time.

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Q: Are your rooms non-smoking?

A: Yes, our facility is non-smoking.

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Q: Do you have a restaurant?

A: We do have a bar and the restaurant is COMING SOON.

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Q: Do you have room service?

A: COMING SOON.

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Q: Do you have wireless internet?

A: Yes, accessible anywhere on the property.

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Q: Do you have an outdoor entertainment area?

A: Yes, we have an indoor/outdoor pavilion.

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Q: How close are you to the shops?

A: Two minutes by car to downtown Alpine.

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Q: Do you have Movie channels?

A: Yes, we have Dish HBO.

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Q: What is your cancellation policy?

A: Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.

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Q: How do I guarantee my booking?

A: Credit card details are required to secure room booking or a $200 cash deposit.

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Q: Do you have a gym?

A: Yes, the gym includes a variety of exercise machines.


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